We are committed to protecting and respecting your personal information and privacy.
This Policy explains when and why we collect personal information about you, we may change this Policy from time to time.
Any questions regarding this Policy and our privacy practices should be sent by email to info@visbion.com or by writing to Visbion Ltd, Visbion House, Gogmore Road, Chertsey Surrey KT16 9AP
Who are we?
We are Visbion Ltd, a company registered in England with company number 5731554.
Our quality and Information Security Systems have been reviewed and updated where necessary to ensure full compliance with current General Data Protection Regulation (GDPR). In particular, our customer support processes and personnel training have been refined to ensure readiness to facilitate customer organisations in meeting their responsibilities with regard to data subjects’ rights, breach reporting, and record keeping.
How do we collect information from you?
We obtain information about you when you use our website, when you provide it to us or, occasionally, from third parties.
What type of information do we collect?
The personal information we collect might include your name, address, email address and information regarding your event requirement. We may also collect information regarding what web pages, if any, you access and other personal information.
How is your information used?
We may use your information:
- to carry out our obligations arising from any contracts entered into by you
- to seek your comments on the services we have provided
- to notify you of changes to our services
- to send you communications which you have requested or that may be of interest to you
- to process a job application
- for administrative and business purposes
- for advertising and analytical purposes
- in connection with our legal rights and obligations
- for certain additional purposes but only with your consent
We review our retention periods for personal information on a regular basis. We will hold your personal information on our systems only for so long as is necessary for the relevant activity, or as long as is set out in any relevant contract with you.
Who has access to your information?
We will not sell or provide your information to third parties other than to information processors with whom we have entered into written contracts which require the information to comply in all respects with the requirements of this Privacy Policy and all legal requirements relating to information privacy.
You can choose
You have a choice about whether or not you wish to receive information from us. If you want to receive communications from us, then you should tick the relevant boxes on the form on which we collect your personal information.
Your rights
You have the right to:
- access your personal information and to be informed about its use by us
- correct your personal information
- have your personal information deleted
- restrict the use of your personal information
- object to the use of your personal information
- complain to the Information Commissioner’s Office
- withdraw your consent to the use of your personal information
- ask for the personal information to be transferred
Accessing your information
The accuracy of your information is important. If the personal information you have provided to us changes, if you change email address, or any of the other information we hold, please email us at info@visbion.com or by writing to Visbion Ltd, Visbion House, Gogmore Lane, Chertsey, Surrey, KT16 9AP
Security measures
We will ensure that your personal information is held securely.
Some of your “non-sensitive” details (such as your email address) may be transmitted over the Internet and this can never be guaranteed to be 100% secure.
'Cookies'
Our websites use cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. Cookies collect statistical information about your browsing actions and patterns and do not identify you as an individual. We use cookies to improve our website and provide you with a better, more personal service. You may switch off cookies.
Other websites
Our websites may contain links to other websites which we do not own but this privacy policy only applies to our website websites. We cannot be responsible for the privacy policies and practices of other sites whether or not you access them using links from our or our franchisees’ websites.
Transferring your information outside of the EU
The information which you provide to us may be transferred to countries outside the European Union (“EU”) if any of our servers or our processors’ servers are located in such a country. These countries may not have equivalent information protection laws to those within the EU. By submitting your personal information, you are agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.
Website recording
We may use web site recording services which may record mouse clicks, mouse movements, page scrolling and any text keyed into website forms. The information collected does not include bank details or any sensitive personal information. Information collected in such a fashion is for our internal use only. The information collected is used to improve our website usability and is stored and used for aggregated and statistical reporting.
Review of this policy
We keep this policy under regular review. This policy was last updated 3rd September 2020.
Our premises
We have CCTV cameras at our premises and at the front door.
